Hurb CEO resigns after video leak in which he insults customer

HURB CEO, João Ricardo Mendes, resigned from his position this Monday (24). Hurb is the former Hotel Urbano. Know more!

João Ricardo Mendes resigned after a video was leaked in which he cursed a platform customer.

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In a note released this Monday (24), the CEO says that the events “were mistakes by 'João Ricardo Mendes' and not by an entire company that is much bigger than me”. He further states that the criticism he has received “is a strong reminder that I must fundamentally change as a leader and grow.”

Understand what happened…

On Friday (21), João Ricardo called a client from the group #HurbKdMeuFlight. In the images that went viral on the internet, João made some threats and complained to the customer.

“I pulled your whole capybara. You don't even know how to speak, you retarded, asshole (…). He is happy not to travel. It’s risky for someone to knock on your shitty house today, you idiot”, said the executive to the client. He himself posted the video in the aforementioned WhatsApp group.

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The former CEO ended the text by quoting the song “Till I Collapse”, by rapper Eminem. The rapper says in the song that you need to find strength and “search within yourself” to “not give up”.

Octavio Brissant will assume the position until the company votes on a definitive name. He is head of the administrative board.

João Ricardo remains the founder and main shareholder of the company.

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