Real estate company launches AI virtual assistant to help customers

A Brazilian real estate agency launched a new artificial intelligence (AI) virtual assistant called Cris. The platform works as a communication channel that can answer the most common questionsariainvolving the real estate context.

Cris, in general, can assist clients with managing properties and condominiums, in addition to providing information about leasing processes, explaining real estate terms and concepts, among other topics.

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A The solution, launched by Imobiliária Crédito Real, was trained using the API ChatGPT and with vast content developed and in use by the company. The collection that was used to teach AI includes manuals for landlords, landlords, tenants, as well as blog content, YouTube videos and rules included in real estate legislation.

Cris was launched to improve the customer experience

The company believes that the chatbot is a valuable tool for the real estate sector and that it can help improve the customer experience. 

To use the solution, simply access the company's website and click on the virtual assistant icon. You can then ask questions about property and condominium management, provide information about rental processes, explain real estate terms and concepts, direct you to useful resources on the website, etc.

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The real estate agency, in a statement, said that Cris works 24 hours a day and 7 days a week, and that it is constantly updating the tool.

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